Beware of phone scammers - June 2020
June 17, 2020
The Co-op has received reports that phone-based scammers are calling local people posing as electric utilities demanding immediate payment. Those calls are not coming from Eastern Maine Electric.
Whenever a phone call seems questionable, whether they claim to be from Eastern Maine Electric or any other company, it is ALWAYS okay to end the call, and then call the company directly to confirm it came from them. Remember, though, that caller ID can be faked. When calling the company for confirmation, look up the company’s number on an old bill or on the company’s website.
In general, be suspicious of a phone call from any business asking for money if:
the call is completely unexpected,
the caller pressures you to act without time to fact-check their claims,
or the caller insists you to take unusual action, like making a payment with a prepaid card or other untraceable transfer.
Although Eastern Maine Electric does make courtesy calls, the Co-op's employees will not threaten immediate disconnection. When in doubt, you can always confirm the legitimacy of such a call by talking to someone at the Co-op's published phone numbers, (800) 696-7444 or (207) 454-7555.
Contact: Charlie McAlpin
cmcalpin - at - emec.com